Refund Policy Of Vooz Tech FZE
Standard refund terms of the company.
- Products purchased from Vooz Tech FZE must be refunded only if cancelled within 30 days of the date of the transaction.
- If the product was purchased through cryptocurrency, then the refund will not be provided as the market tokens and digital assets are generally irreversible and their exchange rates are highly volatile and transitory.
- Note that you can cancel a product at any point of time. But the refund will be available to you only when the request was submitted in the time frame of the refund policy.
- Apart from that, there are some products that are categorised in the not refundable slots of the company. So you must read the descriptions very carefully, and then initiate the payment.
Payment methods that are not eligible for refund are-
- Multibanco (Portugal)
- Dragon pay (Philippines)
- Grabpay (Philippines)
- Gcash (Philippines)
However, we can offer refunds to your Vooz Tech FZE Balance and/or to PayPal in a case when you provide a valid PayPal account that belongs to you.
Refunds from balance
Over-funded balance can be refunded within 30 days of the payment that resulted in the over-funding. In special cases, other payments can be refunded instead of the original payment if the 30-day time-frame can be applied to those payments.
We may collect the personal information of the user when he visits our site and register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
Our agency also collects the non personal identification data when the user visits our website. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.
How we use collected information
Vooz Tech FZE digital marketing services collects and uses Users’ personal information for the following purposes:
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalise user experience
We use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To make our site more reliable.
We use feedback you provide to improve our products and services.
- To process payments
We use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It could also be used to respond to their inquiries, questions and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
Protection of the provided information
We believe in appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Compliance with children’s online privacy protection act
Firstly, our website doesn’t attract the younger children in any way. But the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13.
Right to access your personal information
You have the right to access the personal information we hold about you. You also have the right to request a copy of the personal information we hold. If you want to access this data, send a description of the information you want us to share to info@Vooz.io.
Personal information does not include “publicly available” information. Publicly available information is not covered by the CCPA.
Right to non-discrimination for exercise of privacy rights
Users have the right to refuse to supply personal identification information without the risk of discrimination, except that it may prevent you from engaging in certain Site related activities.
Do-not-track (DNT) requests
At this time, we do not currently respond to “do-not-track” requests from our Users’ browsers.
Compliance with the General Data Protection Regulation (GDPR)
Thrive Internet Marketing is the data controller for the personal information Users provide. For general data protection queries, please get in touch with us at info@Vooz.io. For further information about Vooz Tech FZE digital marketing services, please visit vooz.io.
When we collect personal data
Vooz Tech FZE digital marketing will only collect and use Users’ personal information in the following circumstances:
- Where you have given us consent to process personal data for a specified purpose
- Where we require your data to perform the contract we shall enter into or have already entered into with you
- Where it is necessary for our legitimate interests or those of a third party, provided your interests or fundamental rights do not legally overrule these
- Where we require your data to comply with a legal obligation
How you provide consent
Users provide consent by filling out contact forms on our Site. This consent allows us to share your information with our sister company. We store all collected information for 90 days. We use this information for marketing purposes, to contact Users about our services. Thereafter, we will delete your information.
Withdrawing your consent
Where we rely on your consent as the legal basis for processing your personal information, you may withdraw your consent at any time by contacting us at https://vooz.io/.
If you have provided consent for your details to be shared with a third party and you wish to withdraw this consent, please contact the third party directly to do so.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Vooz Tech FZE Digital Marketing Agency